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College of Hospitality, Retail and Sport Management

Faculty and Staff

Tena B. Crews, Ed.D.

Title: Interim Associate Dean for Faculty Affairs / Interim Director, School of Hospitality and Tourism Management
Department: Sport and Entertainment Management
College of Hospitality, Retail and Sport Management
Phone: 803-576-7637
Office: Close-Hipp 785
Tena Crews headshot


Ed.D., Business Education, Minor in Management Information Systems, University of Georgia
M.A., Secondary Education, Minor in Business Education, Endorsement in Data Processing, Ball State University
B. S., Business Education, Minor in Multicultural Education, Endorsement in Driver Education, Ball State University


Prior to graduating from the University of Georgia, Tena Crews taught at the secondary and technical school levels teaching business and technology courses. After graduating from UGA, Crews served as the technology coordinator developing the first schoolwide network at an elementary school and then began her higher education career in 1996 at Ball State University. She then continued her higher education career at the University of West Georgia and the University of South Carolina by teaching business and technology courses.

Crews has served the College of Hospitality, Retail and Sport Management and university in several administrative roles and is currently interim associate dean for faculty affairs. In the past with HRSM, she has served as the director of online learning and development, director of the Bachelor of Arts in interdisciplinary studies in services management degree program, interim retailing department chair, associate dean of academic programs and associate dean of operations and diversity. For the university, she has served as the associate director of technology pedagogy for the Center for Teaching Excellence and the associate provost for academic programs and director of distributed learning.

Areas of Expertise

  • Online Learning Design
  • Online Learning Teaching
  • Online Learning Assessment

Honors and Awards

  • Garnet Apple Award for Teaching Innovation, University of South Carolina (2016)
  •  Patricia G. Moody Distinguished Researcher of the Year, College of Hospitality, Retail and Sport Management, University of South Carolina (2013)
  • University of Georgia’s College of Education Alumni Professional Achievement Award (2013)
  • John Robert Gregg Award in Business Education, Lifetime Achievement Award, National Business Education Association (NBEA) (2012)
  • Delta Pi Epsilon (DPE) Independent Research Award, Students’ Perceived Preference for Visual and Auditory Assessment with E-Handwritten Feedback (2011)
  • South Carolina Business Education Association (SCBEA) Outstanding Leadership Award (2011)

Professional Organizations

South Carolina Business Education Association (SCBEA)


SPTE 274 – Computer Applications in Hospitality, Retail, and Sport Management

Research Publications

Sox, C. B., Kline, S. F., Crews, T. B., Strick, S. K., & Campbell, J. M. (2017). Virtual and hybrid meetings: Gaining generational insight from industry experts. International Journal of Hospitality & Tourism Administration, 18(2), 133-170.

Chalupa, M., Bordonada, T., & Crews, T. B. (2017). How online learning assessment impacts student achievement. Assessment in the business education classroom. National Business Education Association.

Sox, C. B., Campbell, J. M., Kline, S. F., Strick, S. K., & Crews, T. B. (2016). Technology use within meetings: A generational perspective. Journal of Hospitality and Tourism Technology, 7(2), 158-181.

Crews, T. B., & Wilkinson, K. (2015). Online quality course design vs. quality teaching: Aligning Quality Matters standards to principles for good teaching. Journal for Research in Business Education, 57(1), 47-63.

Wilkinson, K., & Crews, T. B. (2015). New generation interfaces for immersive learning. Recent & projected technology trends affecting business education. National Business Education Association.

Sox, C. B., Kline, S. F., Crews, T. B., Strick, S. K., & Campbell, J. M. (2015). Virtual and hybrid meetings: A mixed research synthesis of 2002-2012 research. Journal of Hospitality & Tourism Research, 41(8), 945-984.

Crews, T. B., Wilkinson, K., & Neill, J. K. (2015). Principles for good practice in undergraduate education: Effective online course design to assist students' success. MERLOT Journal of Online Learning and Teaching, 11(1), 87-103.

Crews, T. B., & Neill, J. K. (2014). Preferred delivery method for online instruction: Secondary students’ perceptions. Journal for Applied Research in Business Instruction, 12(1), 1-6.

Sox, C. B., Crews, T., B., & Kline, S. F. (2014). Virtual and hybrid meetings for Generation X: Using the Delphi method to determine best practices, opportunities, and barriers. Journal of Convention & Event Tourism, 15(2), 150-169.

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